Privacy Policy

Privacy Policy

Last Updated: 31 December 2023

At DataXpie Ltd. (known as DataXpie or www.dataxpie.com), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website and services. We are committed to ensuring that your data is handled securely and in compliance with applicable laws.

Information We Collect

We collect personal data to provide and improve our services. The types of information we collect include your contact details, such as your name, email address, and phone number. If you make purchases through our site, we may collect payment information, including your credit card details. Additionally, we gather technical data, such as your IP address, device information, and location data, to enhance the functionality of our website. We may also collect content that you generate, including comments, reviews, and any other information you submit while using our services.

How We Use Your Data

Your data is used to ensure that we can deliver the services you expect from us. For example, we use your contact information to manage your account and communicate with you about updates or promotional offers. Payment information is processed securely to facilitate transactions. We also use technical data to analyze how our website is used and to make improvements that benefit user experience. Additionally, your data may be processed to meet legal obligations, such as fraud prevention or compliance with regulatory requirements. We are committed to using your information in a way that respects your privacy.

Sharing Your Data

We take your privacy seriously and only share your data when necessary. We may share your information with third-party service providers, such as payment processors, who help facilitate transactions securely. Additionally, we work with marketing agencies and analytics providers to improve our services and offer relevant promotions. In cases where it is required by law, we may also disclose your information to legal authorities to comply with regulatory or security obligations. Rest assured, we only share what is necessary and ensure that your data is protected by our partners.

Cookies

Our website uses cookies to improve functionality and provide a better user experience. Cookies are small files placed on your device to track your interactions with our site. We use cookies to analyze site traffic, deliver personalized advertising, and ensure that key features, like log-in sessions, function properly. You have the option to manage or disable cookies through your browser settings, but please note that this may affect your experience on our site.

Data Retention

We keep your data for as long as necessary to fulfill the purposes for which it was collected. For example, we retain data related to your account for the duration that your account remains active. If you have opted into marketing communications, we will retain your contact information until you choose to unsubscribe. Additionally, some data may be retained to meet legal or regulatory obligations, such as tax or fraud prevention requirements. After the retention period ends, your data will be securely deleted or anonymized.

Your Rights

As a user, you have rights concerning your personal data. You may request access to the information we hold about you and correct any inaccuracies. You also have the right to request the deletion of your data under certain conditions. Furthermore, you can object to the processing of your data for marketing purposes by opting out at any time. If you wish to exercise any of these rights, please contact us at support[at]dataxpie[dot]com.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your home country, including countries that may not have data protection laws equivalent to those in your jurisdiction. We take appropriate steps to ensure that any transfers of your data comply with applicable laws and that your data remains secure throughout the transfer process.

Data Security

We take data security seriously and have implemented measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, while we strive to protect your data, please understand that no method of data transmission or storage is 100% secure.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with privacy laws. If you have any concerns or questions about how your data is being handled, you can contact our DPO directly at support[at]dataxpie[dot]com.

Contact Us

If you have any questions or require further clarification regarding this Privacy Policy or your personal data, please reach out to us at support[at]dataxpie[dot]com. We are committed to addressing your concerns and ensuring your privacy is respected.