Effective Date: 12 October 2025
At DataXpie, your privacy policy is a top priority. We are committed to protecting your personal information and being transparent about how we collect, use, and share data. This Privacy & Policy applies to all visitors, users, and customers who interact with our website, services, or communications. By using DataXpie, you agree to the practices described below.
1. Information We Collect
We may collect information that identifies you or allows us to provide services effectively. The types of data we collect include:
- Personal Information: Name, email address, and payment details provided when subscribing to newsletters, making purchases, or using our hire-on-demand services.
- Technical Information: IP addresses, browser type, operating system, device type, and other information automatically collected when you visit our website.
- Cookies and Tracking Data: Data collected via cookies, tracking pixels, and analytics tools like Google Analytics to understand user behavior and improve website performance.
This information helps us deliver better services, improve user experience, and tailor content to your interests.
2. How We Use Your Information
We use the personal information we collect for several purposes, including:
- To provide, maintain, and improve our services.
- To communicate with you via marketing emails, newsletters, or other promotional content. You may unsubscribe at any time using the link provided in our emails.
- To analyse website usage, traffic trends, and user interactions through tools like Google Analytics.
- To share necessary information with trusted third-party service providers who assist in service delivery, payment processing, or website functionality.
- To comply with legal obligations and protect our rights or the safety of our users.
We never sell your personal information to unrelated third parties.
3. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. Cookies allow us to:
- Remember your preferences and settings.
- Analyse website performance and visitor behavior.
- Deliver personalised content and relevant marketing messages.
You can control or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
We also use tools like Google Analytics, which collect aggregated, anonymised information about website usage, such as pages visited, time spent, and referral sources. This helps us improve our website and services without identifying individual users.
4. Third-Party Services
We may share your information with trusted third-party providers to enhance our services, including:
- Google Analytics for website analytics and performance tracking.
- Payment processors to securely handle transactions.
- Other service providers that assist in email marketing, customer support, or content delivery.
All third-party partners are contractually required to safeguard your personal information and comply with data protection laws.
5. Data Protection
We implement appropriate technical and organisational measures to protect your data against unauthorized access, disclosure, or alteration. This includes encryption of sensitive data, secure payment processing, and regular security audits. Only authorised personnel have access to your personal data, and they are trained to handle it responsibly.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request that we delete your data when it is no longer necessary for the purposes for which it was collected.
- Marketing Preferences: Withdraw consent for marketing communications at any time.
- Objection or Restriction: Object to certain processing or request that processing be restricted.
- Data Portability: Request a copy of your data in a portable format for transfer to another service provider.
To exercise these rights, contact us at Contact Us. We respond promptly in accordance with UK GDPR requirements.
7. Retention of Data
We retain your personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When data is no longer required, we securely delete or anonymise it to protect your privacy.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect information from children. If we learn that personal data of a child under 13 has been collected, we will take steps to delete it promptly.
9. Security Measures
We employ industry-standard security measures, including:
- Secure server storage with encryption protocols.
- Restricted access to personal data for authorised personnel only.
- Regular monitoring and auditing of our systems to prevent breaches.
Despite these measures, no method of transmission over the internet is 100% secure. By using our services, you acknowledge and accept this risk.
10. Updates to This Privacy Policy
We may update this Privacy & Policy periodically to reflect changes in law, technology, or our business practices. All updates will be published on this page with the updated effective date. We encourage you to review this policy regularly to stay informed.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this policy, please contact us:
DataXpie Ltd.